How can I link Service Management or Work Management Jira tickets to a postmortem in Opsgenie. I only have the option to link tickets from software projects. Is there a way to enable it or crea...
We have set-up the integration between JSM and OpsGenie. A new ticket in JSM creates an alert in OpsGenie. Can we distinguish between "Service Request" and "Incident" in JSM so only "incident" will ...
At our company we do not want Opsgenie users to create alerts manually since all alerts will come from external monitoring systems. Is there a way we can disable the blue button "Create alert" ...
I am using Kapacitor to generate alerts based on thresholds. Usually Kapacitor will call the API to close an alert when the threshold is no longer breached, alerts are closed by the {{alias}} f...
We are looking to integrate opsgenie with some of our equipment that can send out sms alerts. Can opsgenie receive these alerts in the same fashion as you receive an incoming call integration?
We cancelled Opsgenie from our account verastar.atlassian.net and now I can't login to add Jira software
I got a new Iphone but cannot log in
I have 30-40 unverified users, and delete one by one a very long time...
Are there any docs on how to create scripts for OEC and how to use them? I have the OEC service running on a local server. How do I use OEC? Thanks, AG
Hello, Are any of the OpsGenie pricing tiers providing a "Sandbox" environment so we can test our integrations with external alert tools (e.g. Prometheus, Splunk) test/dev environments?
Can you link multiple Opsgenie alerts to a single alert?
I am trying to check if the API works. curl -X GET "https://api.opsgenie.com/v2/alerts/requests/40dd7940-a388-482a-bc06-1a792bf785a4-1627953015805" -H "Authorization: GenieKey ***dd***-766e-4209-***...
...h receiver: opsgenie routes: - match: receiver: opsgenie receivers: - name: 'opsgenie' opsgenie_configs: - send_resolved: true http_config: {} api_key: X...
Dear all, I am trying to set up an integration via Webhook or Slack and for both I have to specify the team for which the integration will work. While reading the options under the "Team" combo-box ...
In our team sometimes we have to change on call schedule due to someone going to vacation or for instance if someone leaves the team. This means the change usually shifts the schedule to different da...
Hi, I'm not able to login into opsgenie, whenever I try to login into my account, I get "Account Suspended".
I have OpsGenie integrated with my check_mk monitoring. I receive alerts on the web page correctly, but I'm not getting any email or app notification while all seems to be set up correctly. Team is d...
We want to be able to create an acceptance list of phone numbers so that we can allow the phone call's for on-call rotations to be able to override the do not disturb options on smartphones. Is th...
Hi - I have a Team with a large number of users. I'm trying to identify if any of the Team members are getting Alerts that do NOT originate from the Team itself for the past few months. Is th...
Hello Gents, We are using integration between OpsGenie and Jira SD and I have a problem with resolving issues in Jira. I tried to google it or even find something helpful here but no success. Thi...
Lots of notifications from Nagios is not being sent to opsgenie due to flap detection. Is there any way to tackle this issue other than disabling or changing flap detection threshold?
Currently if a technician acknowledges an alert, they get the assignment in Jira. Is it possible to make it where if anyone acknowledges the alert, it assigns the ticket to a specific team inst...
Is there a way to get the application to traverse the entire on call schedule? When I set up the escalation to notify next user (in rotation) for <on call schedule>, it only calls th...
My organisation use Jira and Confluence so I already have the account. But not able to initiate opsgenie trial because forgot password is not sending any reset link to my account. Tried changing the...
An alert remain acknowledged after the underlying issue was fixed. Is there a way to modify the time between acknowledged and closed after an alert has been closed?
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April 3, 2024 4:41 AM PDT |