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Hi @dinesh ,
welcome to the Atlassian community!
Here a complete how-to guide https://confluence.atlassian.com/adminjiraserver/upgrade-checklist-966063320.html
Btw, plese could you attach error? We need to know error and log entries.
Fabio
Hey Dinesh,
You have posted this question in the Opsgenie channel... You're best posting this in the Jira specific forum: https://community.atlassian.com/t5/Jira/ct-p/jira
Also, when you post it, add the error message you're getting.. The more details you give, the more precise help can be ;)
Kind regards,
--- Jacques.
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