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How about how can I assign a new owner to Opsgenie, change the owner in Jira Service Desk and now I get an email that I should change the owner?
"Opsgenie account requires at least one owner. If you would like to remove ############@mi######.com.mx, please assign a new owner to your Opsgenie account."
Thank you for reaching out! User roles in Opsgenie are managed within Opsgenie itself.
To make a user become an Owner, go to Settings (in Opsgenie) > then to Users page. Only an Owner can change the role of another user to Owner.
Hope this answers your question.
Thank you for the question.
If you are an Opsgenie Admin or Owner, you will be able to change the role of another user in Opsgenie Settings > Users via the dropdown under the Role column for the user. The constraint is that you will only be able to promote a user up to your role level.
If your Opsgenie account has no Owner, or if the Opsgenie Owner is no longer with the Company, please feel free to reach out to Opsgenie Support via the blue Chat bubble on the bottom right of your Opsgenie screen or open a ticket via https://support.atlassian.com/contact so that we can help look into your particular situation.