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How about how can I assign a new owner to Opsgenie, change the owner in Jira Service Desk and now I get an email that I should change the owner?
"Opsgenie account requires at least one owner. If you would like to remove ############@mi######.com.mx, please assign a new owner to your Opsgenie account."
hello @Técnico,
Thank you for reaching out! User roles in Opsgenie are managed within Opsgenie itself.
To make a user become an Owner, go to Settings (in Opsgenie) > then to Users page. Only an Owner can change the role of another user to Owner.
Hope this answers your question.
Hi @Técnico ,
Only Owners can assign other users as Owners through the Opsgenie account.
If for some reason there are no Owners shown under the Settings tab >> Users tab, please open a support ticket with Opsgenie support here: https://support.atlassian.com/opsgenie/
Our team will be able to help!
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