Solarwinds - Opsgenie Integration

[Dianey Benitez]

I will be setting up a bunch SW alerts within the integrayion but before I proceed, can someone kindly advise if using 1 integration is ok to use for all alerts (regardless of triggering objects and nodes)? I am asking this because there had been another integration that I worked on involving SW but that "other" platform's support advised to use 1 integration per alert. This was their recommendation after I raised an issue on some the alerts that aren't getting through to their end.

It looks like I can get away with 1 integration for everything in Opsgenie as long as my filters are set up properly, I think?! But I thought to check if this is a good (if not the best practice) for Opsgenie-SW integration?

Thank you in advance!

Di

[John M · Accepted solution]

Hi @Dianey Benitez ,

You should be able to use one integration without any issues, however, I would recommend setting up a test integration to verify the results before you go live with either option. 

Using multiple integrations can serve as a way to partition alerts and infrastructure using different integration names, different teams, and different schedules, but that is not always necessary, it really depends on your individual requirements. 

[Dianey Benitez]

Wonderful. Thanks for the confirmation and the suggestion as well!

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