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Is there a way to have opsgenie notifying in our slack channel when the oncall schedule/shift rotate

We get notified on the app but then have to manually update the slack channel that X person's schedule is ending and Y person's scheduled has started. Is there an automated way to do this?

3 answers

2 accepted

2 votes
Answer accepted
Nick H Atlassian Team Jun 13, 2022

Hi @Sumit Kumar Satapathy ,

Like @John M mentioned, you'd need some sort of 3rd party to send these notifications.

But we have an open feature request for this functionality you can follow, watch and vote for here: https://jira.atlassian.com/browse/OPSGENIE-365

1 vote
Answer accepted
John M Atlassian Team Jun 13, 2022

Hi Sumit,

The Slack integrations do not include the option to send notifications on schedule changes, however, you could configure the user's notifications settings to send an email on " Schedule Start" and/or " Schedule End" and then use a 3rd-party automation like Zapier to forward only those emails to a slack channel. 

Thanks for the quick response. Have upvoted the feature request and will try the email approach if possible.

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