Is it possible to include the Jira ticket link in the description of Opsgenie alerts?

[Issy Pearson]

I'm using the new integration between Jira Cloud and Opsgenie. When Jira creates a ticket, a subsequent alert is created in Opsgenie. This Opsgenie contains a link to the associated Jira ticket. Is it possible to include this link in the description? Ideally we'd like to see the Jira ticket link at the top of the alert description field so that when an alert responder sees the alert, they can quickly go to and work on the Jira ticket.

I've highlighted the link in yellow in the screenshot below.

 

Thanks

[Nick H · Accepted solution]

Hi @Issy Pearson ,

That should be possible with a link such as this one:

https://site_name.atlassian.net/browse/{{key}}

 

[Issy Pearson]

Thanks for your reply. It works perfectly!

Cheers,

Issy