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Is it possible to include the Jira ticket link in the description of Opsgenie alerts?

I'm using the new integration between Jira Cloud and Opsgenie. When Jira creates a ticket, a subsequent alert is created in Opsgenie. This Opsgenie contains a link to the associated Jira ticket. Is it possible to include this link in the description? Ideally we'd like to see the Jira ticket link at the top of the alert description field so that when an alert responder sees the alert, they can quickly go to and work on the Jira ticket.

 

I've highlighted the link in yellow in the screenshot below.

 Screenshot 2023-02-01 115843.png

Thanks

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Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jan 31, 2023

Hi @Issy Pearson ,

That should be possible with a link such as this one:

https://site_name.atlassian.net/browse/{{key}}

link1.jpglink2.jpg 

Thanks for your reply. It works perfectly!

 

Cheers,

Issy

Like Nick H likes this

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