As per this guide (Close and delete an alert | Opsgenie | Atlassian Support).
This one basically states that Closing is conclusive; meaning all necessary actions have been taken.
So to confirm, if you just close out the alert, no further actions (alerts) will occur correct? This will stop the alert process?
It may be a silly question however, I'm being informed that you must acknowledge first and then close.
Hi @William Butt ,
If an alert is closed, "Recipients [who were notified of the alert] will be notified when an alert is closed" like that document incidents. But no other notifications will sent, and no other actions will be possible on the alert (besides deleting the alert).
Hope this helps! Let us know if you have any other questions.
We launched the first version of the Incident investigation view in April of 2020 for Bitbucket Pipelines. Shortly after that, we added the ability to investigate deployment-related incidents in Opsg...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events