Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Can OpsGenie only alert when an Azure alert is still active after 5 or 10 minutes?

We have some Azure alerts set up for our dead letter queues in the microservice topics.  If the number >0, the alert triggers.  Our topics also have retry logic, so quite often the alert goes off but is resolved within 5 or 10 minutes (the intervals for data getting updated in Azure.  

Can OpsGenie receive the alert but not forward it on unless it is still active after an interval?  Azure sends an email when the alert is fired, and when the alert is resolved.  So the fired email starts a timer, and the alert is not sent to the on-call person unless the resolved email is not received before the timer (configurable) expires.

1 answer

1 accepted

1 vote
Answer accepted
Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jan 21, 2021

Hi @Jerry Sullivan ,

Seems like what you need is a Notification Policy: https://docs.opsgenie.com/docs/team-policies#notification-policy

These can delay / suppress notifications for X-time. Essentially providing that buffer an alert will have before resolving itself, or notifying your users.

Notification Policies can be configured under a team's Policies tab. Note these are only included in the Standard and Enterprise plans.

Your policy might look something like this:

np comm 1.jpg

 

Hope this helps! Let us know if you have any other questions.

Nick, thanks for the quick reply.  We will dig a little deeper into the link you provided as we assess using OpsGenie.

Like Nick H likes this

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events