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Why is the INSIGHT product no in any of the product, interest, or groups lists?

As a relatively new user of Atlassian Cloud products, I'm tasked with understanding the integrations between Jira Software, Confluence, and Insight.

When I have questions about Insight, I can put in a support ticket with Atlassian, but that takes awhile and the results are a mixed bag.

What I'd like to do is come here to the community and interact with like-minded folks using the Insight Cloud product. Sadly, there is no group or even a product category for the product.

How can we get that setup?

1 answer

1 vote
Dirk Ronsmans Community Leader Mar 15, 2021

Hi @Shaun McGuire

As Insight is currently still considered as a marketplace app I'm sure you can post your questions with the appropriate tags (like the ones I added to this post).

Since currently it is still being integrated in to the Atlassian stack I feel this will remain separate for now.

You can always post your questions in the general groups and just mention this is regarding Insight and people will pick it up :)

As this is probably related to JSM (mainly)? The JSM group might be a good one to post it.

Maybe over time when it is considered a completely different part of the stack (like Advanced Roadmaps) maybe then they'll create a group for it.

Agreed. Insight has been around as an addon under Mindville/Riada for a while, but it's a new part of Atlassian's native stack and I suspect/hope it'll probably receive much more love in the near future. 

Using the addon-com.riadalabs.jira.plugins.insight tag is probably your best bet to getting responses.

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