Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Need to update credit card payment need access

Where can update credit card payment


1 answer

Hi @Mauricio Fermayer ,

You will need to be a SiteAdmin and set as the billing contact for your instance in order to change the payment method, if you are not then you may need to contact support at to find out who the contact is or to change it. 

Once confirmed, click the hamburger button in the bottom left corner to switch to the Administrative functions. Select Billing, then Billing Details, and you'll see the credit card information. Click on that to edit it. 

Hope this helps,


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Off-topic

🏸 Atlympic Event: Community!

Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! badges! fun!) please read...

916 views 31 24
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you