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Merge atlassian accounts

N. Schipper Jun 09, 2017

I have currently 3 different atlassian accounts this account + one for bitbucket (personal) + one for another JIRA software account. 

My question has become how can I merge all these accounts into 1 account preferably an account associated with my personal email address. So if in the future I'm added to other atlassian products for diffrent projects I don't have to do anywhere near the amount of effort as I currently have to do. 

4 answers

1 accepted

7 votes
Answer accepted
Veera Visanakarrala Atlassian Team May 03, 2018 • edited

Currently, it's not possible to merge Atlassian accounts. There is an open feature request raised in our external bugs/features tracking system. Please follow the workaround instructions provided in the feature request.

https://jira.atlassian.com/browse/ID-240

2 votes
Melissa Paisley Atlassian Team Aug 03, 2017

Your Atlassian ID account is a single account that works across multiple systems.  But, if you've signed up for multiple Atlassian ID's using different email addresses, you'll need to contact Atlassian to assist you. 

You should provide the emails associated with each of your existing accounts, and let them know which you would like to be your primary account.  

You can log a request at https://www.atlassian.com/company/contact/purchasing-licensing

Nathan Petralia Oct 04, 2018

I have tried contacting Atlassian but one of the advocates keeps insisting that I should ask my site admin to do this for me but if I do that the site admin will delete my email and I will loose all the history and work I have done on my to be merged account. I have sent in a new ticket to Atlassian, hopefully someone else can assist me with an actual merge and not a delete and remake.

1 vote
Itamar Ben-Sinai Aug 02, 2017

I believe you have to contact Atlassian support to make it happen

0 votes
Michelle Melancon Aug 02, 2017

Hey! Are you able to create an Atlassian Account at https://id.atlassian.com?  Its a single sign-on service for your multiple Atlassian products.  

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