It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Merge atlassian accounts

I have currently 3 different atlassian accounts this account + one for bitbucket (personal) + one for another JIRA software account. 

My question has become how can I merge all these accounts into 1 account preferably an account associated with my personal email address. So if in the future I'm added to other atlassian products for diffrent projects I don't have to do anywhere near the amount of effort as I currently have to do. 

5 answers

1 accepted

7 votes
Answer accepted

Currently, it's not possible to merge Atlassian accounts. There is an open feature request raised in our external bugs/features tracking system. Please follow the workaround instructions provided in the feature request.

https://jira.atlassian.com/browse/ID-240

2 votes

Your Atlassian ID account is a single account that works across multiple systems.  But, if you've signed up for multiple Atlassian ID's using different email addresses, you'll need to contact Atlassian to assist you. 

You should provide the emails associated with each of your existing accounts, and let them know which you would like to be your primary account.  

You can log a request at https://www.atlassian.com/company/contact/purchasing-licensing

I have tried contacting Atlassian but one of the advocates keeps insisting that I should ask my site admin to do this for me but if I do that the site admin will delete my email and I will loose all the history and work I have done on my to be merged account. I have sent in a new ticket to Atlassian, hopefully someone else can assist me with an actual merge and not a delete and remake.

I believe you have to contact Atlassian support to make it happen

Hey! Are you able to create an Atlassian Account at https://id.atlassian.com?  Its a single sign-on service for your multiple Atlassian products.  

0 votes
Aaron Geister I'm New Here Sunday

So I have my work Atlassian Account which email belongs to my work place but I am opening another one to get my Administrator cert. How can I apply my cert to both accounts? Or is that not possible either?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Off-topic

Friday Fun: Virtual dance party!

Do dance parties help you relieve stress? How about *virtual dance parties*? My team holds virtual dance parties to brighten the mood of a tough day or celebrate an upcoming weekend.  Want t...

29 views 1 3
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you