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I cannot receive emails from minecraft to change my password

The thing is like this, when I wanted to play minecraft last night, I found that the account could not be logged in, so I wanted to change the password to retrieve my genuine account, but I tried to send the reset password email several times, but I couldn’t receive the email. What's the matter with this email?

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3 answers

1 accepted

0 votes
Answer accepted

You will need to ask Minecraft about this, not the Atlassian community.

Minecraft use Atlassian products to support and document their activity, and you have clicked for "help with Jira" instead of "help with minecraft", which has brought you here.

We can't help you with this, you need to talk to the minecraft Jira admins.

0 votes

I have the exact same problem, I've migrated my mojang acc to my microsoft acc, and since then I cannot recieve emails from minecraft. 

The magic is that other emails can be received, but the reset password of mojang cannot be received. It seems to be blocked

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