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How to insert videos to articles on Community?

Hi everyone,

I am trying to add a YouTube video to the article on Atlassian Community, copying HTML code from YouTube Share button (this one <iframe width="560" height="315" src="" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>) and insert it in the HTML code of the article, after that I see the error message "Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied" and this piece of code disappears.

Can anyone help me and say how to fix it? Thank you in advance.

2 answers

1 vote
Mirek Community Leader May 30, 2021

Well I just did a test.. 

<p><iframe src="" frameborder="0" allowfullscreen="allowfullscreen" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture"></iframe></p>


and when showing preview it looks good 


not quite sure what you are doing wrong, but when I paste your code (the above one).. it is working also .. just later it is converted to this code

<p><iframe src="" frameborder="0" allowfullscreen="allowfullscreen" title="YouTube video player" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture"></iframe></p> 

So maybe try the above one.. 

Hi @Mirek

Thank you for your help. Yes, I can see even my video in a preview mode, but after I click publish it shows the error message I mentioned above. Did you try to click publish for an experiment?

Mirek Community Leader Jun 01, 2021

Hi @Andrei Pisklenov _Actonic_ , 

Actually I did not tried to publish. Probably it is a problem with new SPAM filter that was applied recently. I would try to check with someone from the community team, if this is the case. 

0 votes
Bridget Community Manager Jun 01, 2021

Hi there! We are currently limiting video embed functionality to Atlassian staff and admins. We will let you know when this media type is more broadly available! 

@Bridget thank you for your answer. I was asking because I saw that other members can do it somehow, for example, here How to clean up the noise in your Jira instance - Atlassian Community

As far as I understand this is not a staff member/admin, so maybe there are some ways to do that that we are not aware of?

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