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How to fix this error message when subscribing?

We couldn't authenticate you. Please contact technical support for help.

Error code: 0x80070057
Timestamp (UTC): 2020-09-24T15:16:01.699Z
Activity ID: 00000000-0000-0000-0000-000000000000

1 answer

0 votes

Subscribing to what?

Actually I'm going to use this for my work and when I press the suscribe button that error message is appearing.

Using what for your work?  And subscribing to what?

You need to give us more context than "I'm trying to do something".

I mean this when I'm trying to press that subscribe button its not working. And that's the error message that keeps popping up. 

 

We couldn't authenticate you. Please contact technical support for help.

Error code: 0x80070057
Timestamp (UTC): 2020-09-24T15:16:01.699Z
Activity ID: 00000000-0000-0000-0000-000000000000

PLEASE, tell us what you are trying to subscribe to?

Repeating the same question is telling us nothing about what you are trying to subscribe to.

There are subscribe functions littered across all Atlassian applications and websites, you haven't even told us which one you are using, let alone which subscription.  For all we know, you could be trying to subscribe to Penguin Weekly magazine. 

We can't help you when you don't tell us what you are trying to do.

Hello all

After 2 months I still want to ask the same question. It should be this error. Subscribing to Azure Remote Desktop. It should have a pop up to insert email and authenticate.

Any idea on how to fix this? Is there any network config that need to be changed from the PC? Thanks.

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