Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

cannot add "Story" issue type to next-gen project

I am the main jira admin and I cannot add the standard issue type of "Story" to my next gen project.  It is available, but keeps throwing an error that does not help at all.

 

Screen Shot 2020-01-06 at 2.24.00 PM.png

1 answer

0 votes
Pavel V Atlassian Team Jan 06, 2020

Hello Jeremy!

Does the error appear on all issue types, or only Story? If you click "Create issue type" does that work?

Pavel

all issue types including "create issue type"

Pavel V Atlassian Team Jan 07, 2020

This may or may not be related to a bug where reserved field names show the same error: https://jira.atlassian.com/browse/JSWCLOUD-18497

We are working on a fix. In the meantime, can you please take a look at your fields and see if any custom field has name that is used by Jira internally? Renaming should do the trick and allow you to create new issue types. (It is not necessary to delete fields. Rename is enough.)

Example: field Resolution will show error. Resolution2 will be fine.

I understand it is difficult to find out which fields are used internally; if you post your field names I can check if there is a conflict.

Please let me know if that worked.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Next-gen

Keyboard shortcuts have arrived for next-gen projects!

...ollected feedback from users around the lack of shortcuts, and we’re here to address that: In next-gen projects, I miss the keyboard shortcuts badly. This is particularly true on the Board, but also i...

5,239 views 5 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you