In our company, we are testing Next-gen Projects. We set 2 users as admin and configure the project, set the roadmap and added a few tasks.
Then we added a third user, but he can see only issues and filter page. Not showing the roadmap, the backlog... We set this user even as admin, but still has no access to these pages.
What could be happening?
Hi @Ramón Sanmatías and welcome to Community!
Could it be that the 3rd user has a different license than the others? For example, the 2 initial users would have a Jira Software license but the 3rd a Jira Core one.
Hope this helps,
Hello @Manon Soubies-Camy , thank you for your fast reply.
In our organization we had multiple sub-units and some of them have its own domain, maybe the problem is the first 2 users signed with an @maindomain.com email and the third with @otherdomain.com email, and Jira is configured with main domain.
I will tell IT to create a main email to this user and will test it, I though giving permission will be enough so see the project's sections.
Hello Jira Software next-gen fans, My name is Bryan Lim and I'm a Product Manager working on next-gen. Today, I'm pleased to announce the launch of Workflow Transitions in next-gen. Workflo...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events