Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Next-Gen Custom Field duplication

When a new field is created in a Next-Gen Project with the same name as a custom field in Jira Software, it causes existing filters referencing the custom field to fail. 

The existing filters fail because they reference the newly created Next-Gen field, rather than the jira software custom field. 

Is anyone aware of this issue? Does anyone have a way to prevent this from happening? 

1 answer

1 accepted

0 votes
Answer accepted

Instead of having the actual field name in your filter, you would need to modify your filter to use the ID instead. For example, I created a field called phone number in a classic project and next gen project. Now, when I do the search, it will give me two phone number field:

Screenshot 2020-04-16 at 8.57.58 AM.pngSo in my case, I would need to change my filter to 

project = NH AND cf[10043] is not Empty

So it gives me a result. All you need to do is to find out which id is for next gen and which is for classic project. To find out the id, you can go to custom field settings - https://<yourdomain>.atlassian.net/secure/admin/ViewCustomFields.jspa, search for the field, click on ... > Edit details. You will find the id in the URL.

Hope that helps!

Thanks Hazwan. 
The only problem is I have many filters already set up, so I would have to go through them all and change them to the field ID. 
Very frustrating. 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Next-gen

Keyboard shortcuts have arrived for next-gen projects!

...ollected feedback from users around the lack of shortcuts, and we’re here to address that: In next-gen projects, I miss the keyboard shortcuts badly. This is particularly true on the Board, but also i...

3,295 views 5 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you