Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Kanban Board Next Gen

I read in the docs, that issues from the last column of the Kanban Board in Next Gen projects disappear in 14 days. That does not happen, and I have issues piled up for months. What's wrong?

1 answer

Hello @Yuliia Zhyliaieva

Thank you for reaching out.

There are some actions that can cause the issues at the right-most columns of Next-gen boards to be considered as "Open issues", and then they will not disappear after 14 days.

Usually, this incoherency can be caused by changing the order of the columns in a way that a different one gets added as the last one, however, keeping the issues in the last column during those movements.

To confirm if the scenario above is the one you are facing, please check if the issues that don't disappear are not flagged with the checkmark of resolution:

Screen Shot 2020-03-30 at 16.03.35.png

To properly set the resolution of the issues, try the following steps and check if the done checkmark gets added to them:

1 - Create a new column on the board and add it as the last one. Then, change the issues from the currently done column to the new column you created

2 - Move the issues to a different column and back to the last one

Additionally, please make sure you have not turned-on the Sprint feature on your Kanban board. If you did it, the expected behavior is that the issues will disappear from the last column when the sprint is concluded and not after 14 days.

Let us know if the steps worked for you.

Hi, @Petter Gonçalves Peter!

 The Sprint feature is not on in the project,

Yet some of the issues in the last column are ticked off as done, and for some reason some are not. Any way to get to know how it happens and how to improve it?

When I open issue that is not marked as resolved, with Done status, change status to In Progress and back to Done, it gets ticked off. 

How do I change this?


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Next-gen

Keyboard shortcuts have arrived for next-gen projects!

...ollected feedback from users around the lack of shortcuts, and we’re here to address that: In next-gen projects, I miss the keyboard shortcuts badly. This is particularly true on the Board, but also i...

5,238 views 5 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you