It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do you link Tempo accounts to an Agility project?

My company is moving over to Jira and Agility offers the exact functionality that we are looking for, but I cannot seem to link Tempo accounts to an Agility project?

I have created the account in Tempo and assigned the project to the account, but when I log time and pull a report for that account, the log does not show. 

When creating a Kanban or Sprints project there is an option where you can set the account for the project.

It is important for us to be able to log time against accounts as we have clients with multiple accounts on a single project.

2 answers

0 votes
Eoin Atlassian Team Oct 14, 2018

@Ricardo Marcantuono can you let me know how you are logging time on the next-gen project?

Hi @Eoin,

Thank you for the reply. We are currently logging time using tempo. The project is associated to tempo from Tempo's settings.

I can see the time logs from Tempo reports, but I can't seem to associate a tempo account to the project.

 Hi Ricardo, 

In Agility Projects, it is not possible to add the Tempo Account custom field to the JIRA issue view. 
Tempo uses the value set in the Account custom field to link the worklog with the Account. 

Additionally, there is the option to use Account as work attribute.  This functionality is used to "overwrite" the Account that is set on the Issue and link the worklog to a different Account ( only Acccounts that are linked to the Project can be used for this.

To use this, users will need to set the Account when logging work.
Create a work attribute of type "Account" and make sure that Projects are linked to an Account.
When logging work, select an issue and the account work attribute dropdown in the Log work dialog will be populated with the Accounts that are linked to the Project (https://tempo-io.atlassian.net/wiki/spaces/TEMPO/pages/172458294/To+configure+accounts+as+work+attributes).

Regards,
Susanne Götz
Tempo team

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Next-gen

Introducing manual board clearing for your next-gen Kanban board!

Hi Atlassian Community! My name is Ivan, and I’m a Product Manager on Jira Software Cloud. Project admins are spending hours a week tracking their team’s work on their boards. End users use the b...

74,133 views 32 26
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you