Exporting Filter to Excel Results in Blank Columns

[Meredith Hogarth]

Hello, 

We are running into an issue when exporting a filter to Excel.  Some of the columns are showing up as blank or are missing data.  All the data is displayed correctly in the filter in the JIRA UI but when exporting to Excel the data is missing in the export. Sometimes the whole column, other times it is only missing on some rows.  It only seems to happen with custom fields.  

We are on Jira Cloud with all Next-Gen boards.  Any help is appreciated. Thanks! 

[Benjamin]

Hi @Meredith Hogarth 

Just tested it and it looks find. I could see custom field for both classic and next-gen. How are you exporting it? All you clicking on export and selecting export excel current fields. Possibly share you export steps and filter used.