Changes are not saved in WBS gantt-chart after refreshing the page

[ofelie]

Hi Atlassian community :) 

So I am using WBS Gantt-chart app for managing the project plan. I am editing the start and finish dates on Gantt chart, saving my changes, all works fine at this moment. But as soon as I am refreshing the page, my changes are gone. Has anyone faced this issue before? and if so, is there any solution? 

Thanks in advance! 

[Maya.U · Accepted solution]

Hi,

I’ll find out the answer for you, so could you raise a support request?

https://ricksoft-support.atlassian.net/servicedesk/customer/portal/3

It is helpful for support to attach a movie of this matter to request.

Best Regards,
Maya

[ofelie]

Hi Maya,

I raised a support request. Thanks

[Amy.Sample]

any updates on this issue? I have the same problem

[Viviana Teatin]

Me too I got the same problem. Does anyone know how to save the changes?? 

[Maya.U]

Hi,

If you have the same problem, please raise a support request.

https://ricksoft-support.atlassian.net/servicedesk/customer/portal/3

It is helpful for support to attach a movie of this matter to request.

Best Regards,
Maya

[Sean Osawa at Ricksoft]

Hi,

The fix version of the bug has been released on 1st September.

• Release notes : WBS Gantt-Chart for Jira Cloud 1.1.12-AC

If you still have the same problem, please raise a support request.

https://ricksoft-support.atlassian.net/servicedesk/customer/portal/3

Best Regards,
Maya