Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

No option for next gen service desk

Hi all

We've currently got Jira Software but want to add Service Desk so I've set up a new project within Jira

 

However, i've gone to add a new service desk project and I can't seem to add a next gen service desk 

 

I go to Create Project > Try a next-gen project but I only get templates for Jira Software, not Jira Service Desk

 

I can create a classic service desk project

 

Any ideas?

 

Thanks

1 comment

Hi Ajay

Thanks for this - a hidden setting!

This does not work. How do I create one?

@Tracy_de_Swiet 

begin a new project

change the template

on the template page, all the way at the bottom, there is a link "choose a next gen templat" => click that

now, you can choose "service desk" in the dropdown at the top of the page => select this

now you can choose between different service desk templates

Comment

Log in or Sign up to comment
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you