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No option for next gen service desk

Hi all

We've currently got Jira Software but want to add Service Desk so I've set up a new project within Jira


However, i've gone to add a new service desk project and I can't seem to add a next gen service desk 


I go to Create Project > Try a next-gen project but I only get templates for Jira Software, not Jira Service Desk


I can create a classic service desk project


Any ideas?



1 comment

Hi Ajay

Thanks for this - a hidden setting!

This does not work. How do I create one?


begin a new project

change the template

on the template page, all the way at the bottom, there is a link "choose a next gen templat" => click that

now, you can choose "service desk" in the dropdown at the top of the page => select this

now you can choose between different service desk templates


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