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search results not logical? Edited

I have a number of items within the Summary "REG-KLD-xxx" where xxx is a number.
If I set the search to: Summary ~ "REG"  it will find the items.
If I set the search to: Summary ~ "REG-"  it will find the items.
If I search for: Summary ~ "REG-KLD", no items are found.
If I search for: Summary ~ "REG-K", no items are found.
If I search for: Summary ~ "REG-K*", no items are found.

 

"-" is no forbidden sign as far as I know.

What am I doing wrong?

 

 

 

3 answers

1 accepted

0 votes
Answer accepted

Untitled.png

DPK J Community Leader Nov 18, 2019

ok, thanks for the reply. I will check if they can update. 

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DPK J Community Leader Nov 18, 2019

@hnas cable guyWelcome to the community.

May I know what version of Jira are you on, or you are using Jira cloud.

I have tested, this scenario on both Server and Cloud and I am not facing any issue so far.

0 votes
Kevin Johnson Community Leader Nov 18, 2019

Hi @hnas cable guy 

I have created few issues in my instance with the same summary as you said and tried searching it appeared the same for me too --- If I set the search to: Summary ~ "REG"  it will find the items.
If I search for: Summary ~ "REG-KLD", no items are found.

But this symbol "-" is not forbidden as you said, I can get my results when I'm precise with the summary  like REG-KLD-100

I have also attached the screenshot, that might help .

Thanks ,

Kevin.24.png

thanks for trying, hope we get a useful answer

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