Where is the User Directory?

[Nulogy Assistant]

Hi there,

In the instructions to add LDAP, I should look for the User Directory link after clicking on User Management, but I don't see it?

Did I miss a setting somewhere?

[Mikael Sandberg]

Hi @Nulogy Assistant,

Welcome to the Atlassian Community.

LDAP configuration is only available if you are using Jira Server, Jira Cloud can only use G Suite or Atlassian Access if you want to use an external user management tool.

[carolyn french]

Hi Vi and welcome to Community!

I also noticed there is a paid add-on that can connect AD to Jira Cloud called One Login. I haven't tried it out, but an Atlassian Evaluator Resources page called it out as a possibility.

Hope this helps!

Carolyn

[Joseph Huynh]

Hi @Nulogy Assistant

Welcome to Atlassian Community. This is what User Directory looks like on Server if you are interested.