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Where is the User Directory?

Hi there,


In the instructions to add LDAP, I should look for the User Directory link after clicking on User Management, but I don't see it?

Did I miss a setting somewhere?

Screen Shot 2018-09-25 at 1.11.35 PM.png

3 answers

2 votes
Mikael_Sandberg Community Leader Sep 25, 2018

Hi @Vi Tran,

Welcome to the Atlassian Community.

LDAP configuration is only available if you are using Jira Server, Jira Cloud can only use G Suite or Atlassian Access if you want to use an external user management tool.

Hi @Vi Tran

Welcome to Atlassian Community. This is what User Directory looks like on Server if you are interested.

Screen Shot 2018-10-11 at 12.50.44 PM.png


0 votes
carolyn_french Community Leader Oct 10, 2018

Hi Vi and welcome to Community!

I also noticed there is a paid add-on that can connect AD to Jira Cloud called One Login. I haven't tried it out, but an Atlassian Evaluator Resources page called it out as a possibility.

Hope this helps!


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