View only access to a member in jira cloud

[Anjali Patel]

I want to restricted a user/member from creating/editing issues. I want the grant the read only account permission to a user/member to browse issues in a jira cloud project. 

[Soumyadeep Mandal · Accepted solution]

Hi @Anjali Patel ,

Welcome to the community!

1. Create a group for read-only users and add read-only users to the group. 
2. In the User Administration at Product access configuration, enable access for the new group (required in order for the account to login)
   1. Go to User Administration > Product access
   2. Click Add group for the target product (like JIRA Software or JIRA Core)
   3. Choose the newly created group from the list
   4. Add group
3. Remove the read-only users from other 'internal' groups such as the default 'jira-users' group.
4. Create a Project Role named Read Only and add the group to it.
5. Add the Role to the project Permission Scheme. Each permission is mutually exclusive with the main permissions being as follows:
   1. Browse Project  << For read-only use only this
   2. Create Issue
   3. Edit Issue

You may certainly grant additional permissions beyond what is recommended here. A good approach is to restrict the roles as much as possible and add permissions as needed. It is much safer to add permissions on an as-needed basis as opposed to possibly exposing too much data. 

By using Project Roles you'll be able to reuse the Permission Scheme between different projects that have different read-only users.

Test the scenario and make adjustments accordingly. 

[Anjali Patel]

Hi @Soumyadeep Mandal ,

Thanks it worked!