Am very new to Jira, and trying to run a query that will output all of the Account Names for Customer A, that are linked to multiple JIRA cases
I can run a JQL for the CustomerA, which lists all the Type=Requests but some of the queries also capture the second customer, CustomerAB
Account name Account Type Region
CustomerA Customer US
CustomerAB Customer EMEA
@Steve McEvoy For Text field JQL search doesn't work like Dropdown field or any other field in which the value is fixed.
Search for issues where the description contains particular text.
Checkout these link to search issue using text field
@Steve McEvoy For cascading try this :-
customfield in cascadeOption(parentOption,childOption)
Project managers know this problem: A “mountain of work” lays in front of you, and you don’t know how and where to tackle them. Different to-dos lie ahead, but just one task after the other can be ha...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events