How to upgrade JIRA Enterprise Edition, Version: 3.12.3-#354 server to latest?

We currently have an old version of JIRA Enterprise Edition, Version: 3.12.3-#354 running on a local server. I have been tasked with upgrading to the latest version as the old version doesn't do everything we need for a new project. I also need to buy more seats. I don't know where to start. Can someone point me to the steps of how to do this?

 

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Krisz [Adaptavist] Community Champion Jan 18, 2018

hi there,

upgrading from a really old version requires multiple steps, this might get you stared: https://confluence.atlassian.com/adminjiraserver071/skipping-major-versions-when-upgrading-jira-applications-802592265.html

I hope it helps somewhat.

Krisz [Adaptavist] Community Champion Jan 24, 2018

Hi @Jay Stubblefield,

let me know if you need more info or have some questions, I'm happy to help.

Alternatively, should you find my answer useful, would mind accepting it? It would help me get the high-score. :)

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Monique van den Berg
Posted Jan 09, 2018 in New to Jira

What's your most basic Jira question?

Let's get our easiest questions answered in this thread for users who are new to Jira!  You can also create a separate thread for your newbie question by clicking on this link. 

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