How to change the Status of a "Feature" ticket

[Michelle Pace]

Hi there, 

I have created three tickets of type Feature. I am trying to change the Status of each of these tickets to "Analysis/UIUX". And the reason why I believe this to be a viable status is that if I go to Status on the ticket and click on Workflow - then "Analysis/UIUX appears there in the defined workflow. (please see screenshot)

My Question: How do I change the STATUS of my Feature ticket? 

[Nic Brough -Adaptavist- · Accepted solution]

The issues in your screenshot are all in status that do not have a transition to delivery backlog, or to analysis.

You'll need to transition them to DVF, then the transition to delivery backlog will become available.

[Michelle Pace]

Hi Nic, super thank you - by pure accident I worked out how to "transition to DVF", I simply click the button which says "DVF". 

My next question... I got so happy that I clicked by mistake again, and then again. So now I have all three Tasks "Analysis" when only one needs to be there. And the other two should be in "Delivery Backlog". How do I transition a Task, backward one step?

[Nic Brough -Adaptavist-]

To transition back, the workflow has to implement a transition in the opposite direction.  You'll need your admins to edit the workflow and add the transitions.

[Michelle Pace]

Thanks very much Nic.