I have created three tickets of type Feature. I am trying to change the Status of each of these tickets to "Analysis/UIUX". And the reason why I believe this to be a viable status is that if I go to Status on the ticket and click on Workflow - then "Analysis/UIUX appears there in the defined workflow. (please see screenshot)
My Question: How do I change the STATUS of my Feature ticket?
Hi Nic, super thank you - by pure accident I worked out how to "transition to DVF", I simply click the button which says "DVF".
My next question... I got so happy that I clicked by mistake again, and then again. So now I have all three Tasks "Analysis" when only one needs to be there. And the other two should be in "Delivery Backlog". How do I transition a Task, backward one step?
When working in customer support, it’s crucial to calculate, analyze and monitor specific numbers, called KPIs (Key Performance Indicators). They go hand-in-hand with customer satisfaction, problem d...
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