I have been looking into this matter for sometime now however all the resources I have browsed on issues similar to this have only gotten me but so close. In the project settings I have checked the schemes, work flows, issues layout, fields, permissions and just about everything else with no luck. I have checked the permissions and I see that it time tracking is enabled so I am not sure what steps I am missing. We need this feature to work for developers to track their time for tasks they are working on and be able to provide task time status reports to Clients.
As (Jira Administrator on Jira Cloud) go to:
4. Also click on the Permission schemes and for the users you wish to be able to log work on issues, ensure that they have the Work On Issues permission. You can find this under Edit permissions, Time Tracking permissions (edit own worklogs, Work on Issues)
If you use Next-gen projects time tracking is not available yet https://community.atlassian.com/t5/Jira-Software-questions/Re-Jira-Cloud-Time-Tracking-Report/qaq-p/1288106/comment-id/64846#M64846
But as you mentioned about time status reports you can try an app like Time in Status for Jira Cloud or other similar apps for the server version.
Add-on automatically measures the time spent in a specific status. So you will have a helicopter view on your team delivery in Jira.
I'm Alison Huselid, Head of Product for Data Center at Atlassian. As we shared in our last post, we’ve been working on a solution for those of you who work for charitable non-profit organizations tha...
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