How do I change subdomain of my current JIRA cloud?

ng-parth December 17, 2019

Hi team,
I want to change my existing subdomain for JIRA

I came through this link: https://jira.atlassian.com/browse/CLOUD-7184
which says to create a support ticket to do so.
I created a ticket for the same (CA-872289) but the team asked me to post the query on ATLASSIAN COMMUNITY. So I am doing it here. 

Please let me know if anyone has knowledge about this. 

Thanks.

2 answers

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 18, 2019

Atlassian will change your address, but not if you 

  • Ask too often (I have not seen an official number, but I've heard you can change once a year at most)
  • Have only a starter licence (10 people or free), apparently.
0 votes
Ollie Guan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 17, 2019

Hi @ng-parth ,

We don't currently support the ability to change the URL of your cloud site. Since this isn't supported, the workaround is to migrate to a new site with your desired URL.

Changing the cloud instance URL address or migrating to a new cloud instance

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