It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I change subdomain of my current JIRA cloud?

ng-parth I'm New Here Dec 17, 2019

Hi team,
I want to change my existing subdomain for JIRA

I came through this link:
which says to create a support ticket to do so.
I created a ticket for the same (CA-872289) but the team asked me to post the query on ATLASSIAN COMMUNITY. So I am doing it here. 

Please let me know if anyone has knowledge about this. 


2 answers

0 votes
Ollie_Guan Community Leader Dec 17, 2019

Hi @ng-parth ,

We don't currently support the ability to change the URL of your cloud site. Since this isn't supported, the workaround is to migrate to a new site with your desired URL.

Changing the cloud instance URL address or migrating to a new cloud instance

0 votes

Atlassian will change your address, but not if you 

  • Ask too often (I have not seen an official number, but I've heard you can change once a year at most)
  • Have only a starter licence (10 people or free), apparently.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Opsgenie

Authentication Options for Atlassian’s Opsgenie

What’s New as of May 21, 2020 Hi there! We recently made some changes to the way you can leverage Single-sign on and authorization within Opsgenie. Based on customer preference and feedback we intr...

140 views 1 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you