I have set up a JIRA 'site' with five members. Two have full JIRA admin permissions.
I made a JIRA software project before adding the other three members to my team. When I now click on a particular JIRA software project, only the two users with full JIRA admin permissions are listed.
I can't assign tasks to my other three users, and they can't move tasks across boards - they can only do things like add comments/upload images. This is the access screen for that project.
I can't edit per-project settings because I am on the free version. On the 'global site user dashboard', it appears everyone should be able to use JIRA Software as expected, and lists five users (all trusted) with JIRA product access.
Any help would be appreciated - I can't find anything that says there is a limit to two users only within a particular project. I'd like all five members to be able to add, edit, and update tasks and interact with the project as normal.
I used the 'Permission helper' to see what was going on:
> 'UserInQuestion' does not have the 'Assignable User' permission
How do I, globally, allow this user to be 'assigned' to? The helper only gives me instructions on a per project level, which is not possible in the free mode i.e.
'You can change this by going to the project roles and adding UserInQuestion to the missing role(s)'
We've already added a lot of issues to our backlog and set up the Confluence wiki before adding our other three users, so it would be a real shame if I they are not automatically added retroactively to existing projects :(
I've found a workaround for now (adding people via 'Board' and then clicking 'Add People' to Sprint), but the main issue still stands:
Try to have a look to your permission Scheme and add there the "assignable user" permission to any logged in user.
Admin => Issues => Permission Scheme (last item of the list)
I do not have a big experience with the free version but If I understand well, you are limited to one permission scheme only, so the changes you will make will impact all your projects.
I hope it helps you,
Thanks for replying and the link. When I click that, it shows me TWO permissions schemes:
Default Permission Scheme
"This is the default Permission Scheme. Any new projects that are created will be assigned this scheme."
I created a new group called 'core-team', added all five site members to that, and assigned every permission available to 'core-team' in the Default Permissions Scheme. It appears as follows:
Unfortunately, this still has not had any impact on my JIRA software project that only lists two users.
I think the problem is now that my originally created JIRA software project does not have a permission scheme assigned to it?! I'm not sure how to proceed :)
In my Default Permissions Scheme I have granted the 'Move Issues' and 'Assignable User' permissions to
Unfortunately, neither of these changes have allowed them to move/edit/add/update issues within a JIRA software project.
Calling all Confluence Cloud Admins! We created a new Community Group to support your unique needs as Confluence admins. This is a group where you can ask questions, access resou...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events