I run a hardware failure analysis lab. We would like to use Jira for hardware issues but it looks like the only options for 'Type' are "Software", "Business" and "Service Desk". How do I create a "Hardware" Type?
No, those templates are hardcoded and there is no app on the Marketplace that allows you to create your own templates. There is a suggestion, JRACLOUD-40141, to add the functionality to be able to create custom templates. You can always go and vote on it to show Atlassian that you would like to see that feature too.
What’s New as of May 21, 2020 Hi there! We recently made some changes to the way you can leverage Single-sign on and authorization within Opsgenie. Based on customer preference and feedback we intr...
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