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As I am a JIRA Admin, can I design the issues workflow on my own regarding the IT process I have?

I was a JIRA user for long time, but not in the Admin side. Now I have to work as an admin for JIRA, and I would like to know that I can create workflow for issues which used in the operation team. 

In my department, it applies the own process which is slightly differnt from the default that JIRA provides so I would like to know that as an admin, it is posible to create the workflow process regarding to the interna process applying in the team.

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Hi @souwapa 

Yes, you can create your own custom workflow in Jira.

Checkout the following link for more details: https://confluence.atlassian.com/adminjiracloud/working-with-workflows-776636540.html

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