Hello @小五,
Welcome to Atlassian Community!
Checking the site you mentioned, there is only one account with permission to access Jira and Confluence.
Since community is public, I won't share the entire email and the full name here, but I hope that the information below helps you to identify the account.
Name: bxxxxxxg Lxo
Email: 5x0x0x2x7@xx.com
If you have any other questions, please, let us know.
Regards,
Angélica
@小五 - If you have multiple Atlassian IDs, make sure you're using the correct Atlassian ID. 😊
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