Resolution fields is marking as required field on Closure screen

Madhu Reddy May 19, 2020

I have added resolution field to my Close status Screen.

It is automatically becoming a required field, But I don't want it as a required field.

Is it a known behaviour in Jira ?

1 comment


Log in or Sign up to comment
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 19, 2020

It's how Jira has been designed and built since version 2.0

The resolution is not mandatory in the way other fields are made mandatory, it is defaulted and does not have an "empty" option when you put it on an "edit" screen (i.e. create, edit or transition).

It always gets filled when presented to the user.

The reason for this is a historical essay I won't do here.  But it is how Jira is expected to work, and, because Jira uses the resolution field to determine if something is open or closed, it is a correct behaviour (there's another essay on why I don't like it much).

TLDR: Yes, this is as designed, it's not a bug, and if you don't want to set the resolution, you cannot put it on an edit screen.

Like Madhu Reddy likes this
AUG Leaders

Atlassian Community Events