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Just getting started. . .working to automate and track some SOC activities.. .

Keith Glass
Keith Glass April 23, 2020

Seems that the Service Desk model is the place to start. . .

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John Funk
John Funk
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April 23, 2020

Hi Keith - Welcome to the Atlassian Community!

I think you are on the right track with Jira Service Desk (JSD)  :-)

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Keith Glass
Keith Glass April 24, 2020

And that  doesn't seem to be available on JIRA Cloud. . . so, "regular" JIRA on Iron ??

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John Funk
John Funk
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April 24, 2020

Jira Service Desk is a separate product that sits on Jira and requires a separate payment and installation. But it is available for Cloud. 

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