Created Oct 5, 2021, Last active today
Hi, I just took and passed ACP-120, and the company I am working with wants me to take ACP-420, but I wanted to know if it was as hard as ACP-120 was? We work Extensively with JSM where I work and we...
Hello everyone! While not necessarily new to JSM, I am new to the group and stopping by to introduce myself! I have been working with this product since it was first launched as "Jira Service Desk...
Hey Everyone! I hope you're doing well. My name is Hari, I'm a Agile Transformation officer and I'm new to this group. I'm interested knowing JSM is one particularly intriguing tool that I'...
Hello everyone I just wanted to make sure I introduced myself to everyone for the first time. I'm looking forward to this experience with lots of incredible people that I feel very humble. I'm...
Hello everyone I just wanted to make sure I introduced myself to everyone for the first time. I'm looking forward to this experience with lots of incredible people that I feel very humble. I'm...
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Greetings, I am Bo. I am passionate about learning and growth, and I look forward to learning and sharing with all of you guys.
My name is Richard Scholtes! Not really new anymore to JSM, but consider myself still in Rookie status. I encountered and rolled JSM out in 2021 (when it still was JSD) and learned a lot in this ...
The Assets module of JSM provides amazing features. Two of the useful capabilities are being able to define attributes as a “Jira User” type and/or “Jira Group”. On this page, we will provide 2 diffe...
Hello, I have five years of experience using Atlassian products, including Jira, Confluence, crowd etc. I have to admit that I quite enjoy the ecosystem and how well it fits my thought and ...
Hi! I am evaluating JSM as a possibility to replace ServiceNow. Has anyone on this forum got experience with either? Maybe even experience of transitioning to one to the other? ...
I am new to Jira Service Management and looking forward to gleaning from you all.
Hey Everyone! I hope you're doing well. My name is Hind, I'm a Digital Marketer and I'm new to this group. I'm interested in Content Creation and JSM is one particularly intriguing tool that I'd like...
hi, I have been working with Jira and Atlassian products for 2 years. I must say that I really like the ecosystem and it adapts very well to my way of thinking and acting. I am considering achieving ...
Good evening! My team has been testing JSM under free tiers and would like to know how many clients we can have, before implying in charges in product itself, or the instance. Is it possible to have...
Please forgive the poor wording. But, for example, if we create a universal "Date" custom field, and in a Meeting Support request type use that field as the "Meeting Date" but in a Travel Suppo...
Hi Everyone, we are 1 year into Jira ITSM. It was stood up quickly to replace an out of support ticketing system. Very basic functionality at the moment and is fine. But we would like to start track...
Hi All, My name is Monika Rani and I am an Atlassian Content Creator, I would love to create video content on my YouTube channel WebGentle I love to create content on Jira Software, Confluence, J...
Hi Community , We’re excited to introduce an additional, visual way of working that will centralize how your team tracks, organizes, and prioritizes your issues in Jira Service Management projec...
I'm a product owner at Resolution, which means JSM is not new to me at all, but the group is - Hi everyone!
Hello All, I am a new to this group, however i have been using JSM for some time as a vendor and client as well. I like the fact how many things can be automated in Jira generally and in...
Hi Team, Can anyone help to export the customer list from JSM (Cloud) Enterprise by project-based Thanks Shaik Ameenulla
Hello I find out about Jira Months back, and i love it
Hello, John here. Iam new to Jira and have been tasked with setting up the Jira Service Management account for our company. Taking the free courses right now but I am sure I'll lots of questio...
Hi everyone, I'm Asha! I come with a wealth of experience in working with Jira Service Management (JSM). I'm passionate about leveraging my expertise to assist and support our community members with ...
Hi everyone, I'm Asha! I come with a wealth of experience in working with Jira Service Management (JSM). I'm passionate about leveraging my expertise to assist and support our community members with ...
For users new to Jira Service Management and the experts who love them!
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