You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
The Automation was triggered by an issue that breached the SLA. Its field Assignee was empty. Therefore the if condition was met and and an assignee allocated to the Assignee field. Afterwards the Assignee should be informed of the breach by an email. But this resulted in an error "There is no value set for the field assignee". Please could you explain why this error occurred?
Hi @SKo ,
Most likely the change that you've done to the Assignee is not yet fully propagated thru so when the Send email action runs it still returns an emtpy value for assignee.
There is a component available that you can add called "refetch data".
I would suggest to add that in front of your email sending component to make sure the data that is being worked with is up to date.
I would suggest trying that one.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.