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I've been doing a lot of searching both here and on Google and I haven't found any really good leads for a solution.The problem I'm trying to solve is that we have a Jira Service Management project for our support team and a Jira Software project for our development team.
When a bug is reported in JSM and a JSW bug is created. Comments are made half on the JSM issue and half on the JSW issue so it's very hard for people to follow along.
What I want to do is find a way to have a single source of truth when it comes to the comments, but I'm not sure the best way to accomplish this.
I'm looking to crowd source opinions on this matter.
Does anyone have any thoughts or ideas about how to accomplish this?
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