Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Need the ability to submit anonymously on a specific request type

Issue:  All other request types I need to know who submitted the request, but I have one request that I would like for the submission be anonymous.  The reason for this feature is to give the user the ability to submit security concerns or harassment for example.  They need to feel comfortable that no retaliation will come back to the.  

Question:  Is there a way to make this happen for one request type?  if not, is there a way to hide the requestor from the portal screen and I can flip the requestor to another account on the backend.  This way it comes over unknown to who submitted the request.

Recap:  All other Request types should function with the known users.  

1 answer

1 vote
Ismael Jimoh Community Leader Jan 03, 2020

@Ron King 

This is not possible as the option on how users access a portal is project based. Hence if you restrict submissions on your project to only users who are customers, no anonymous users would be able to submit a request within this particular portal.

If however you want anonymous users to be able to submit requests then create a new portal and request type and announce this or add this so users who want to submit anonymous requests can go to this one portal for help.

Hope this helps.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Data Center

Introducing Data Center Community licenses

I'm Alison Huselid, Head of Product for Data Center at Atlassian. As we shared in our last post, we’ve been working on a solution for those of you who work for charitable non-profit organizations tha...

655 views 10 38
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you