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How do I hide projects from users who have access to the sevice desk?

Hi! I have a problem...
How do I hide projects from users who have access to the sevice desk? for example customer "A" I want him to have access to the jira service management as jira-service-desk-user, but only to two projects, I don't want him to see all the projects that I have in the service desk ...
I want to hide, so when I enter the panel to see only two projects and not all. What I could do is that I cannot enter the other projects but it does not let me hide them.

 

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1 answer

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Kishan Sharma Community Leader Aug 25, 2021

Hi @Javier Figueroa you can change the Browse Projects permission from Project Settings -> Permissions to restrict users from viewing any particular project. Refer below link for more details -

https://confluence.atlassian.com/cloudkb/how-to-restrict-project-access-for-teams-in-jira-cloud-953142266.html

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