Allowing email from a non registered user

[Martijn Claassen]

We want anyone to be able to send an email to our support address, but allow portal access only to users who we have added to the correct organization. Is this possible?

[Adrian]

Hi @Martijn Claassen 

This article may help you achieve this :

• https://confluence.atlassian.com/confeval/jira-service-desk-evaluator-resources/jira-service-desk-managing-portal-access