I set up a complete Service Desk "test" project in Jira Desk. I think I have not forgotten any step But when I test with an agent account the creation of a ticket (outside the portal), I cannot choose the type of ticket (incident, service request, ...) because I have the message "The administrator has prevented you from creating any issue types in this project. Please select another project or contact your administator "
I went through all the parameters .... and I can not find anything.
Thank you for your help.
Olivier (French Guy - thanks Google Translate ;-)
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