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how can I create a field in Jira Service Desk

soporte I'm New Here Jan 16, 2020

I am trying to create a field that I can display in all jira service desk projects.

Similar to the fields generated by jira service desk

1 answer

0 votes
edwin_vasquez Community Leader Jan 16, 2020

Hello Soporte!

Welcome to the Atlassian community! In order to add a custom field, you can follow the guides in the links below. Not sure if you use CLoud version or Server, so I included both. Let us know if you have any other questions.

Add a field on server version: https://confluence.atlassian.com/adminjiraserver/adding-a-custom-field-938847222.html

Add a field on cloud version: https://confluence.atlassian.com/adminjiracloud/adding-editing-and-deleting-a-custom-field-776636410.html

 

Does this answer your question?

Hola edwin muchas gracias por tu respuesta.

 

Realice esos puntos que menciona en la version de la nube, el problema se presenta ya que no aparece la opción de la pantalla de jira service desk JD.


Esa es la razon por la que no he podido agregar el campo. 

 

Muchas gracias

edwin_vasquez Community Leader Jan 19, 2020

Te refieres a que no puedes asociar el campo a la pantalla de Jira service desk?

edwin,

 

That cloud version link is going to a 404'd page.  I'd like that answer if you could point to it, thanks!

 

Andrew

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