It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Which field is used to determine the DUE DATE of a particular issue/request?

Hi, 

Can anyone let me know which specific field is used to calculate the 'Due date' of a particular request? 

I find the due date field to be optional. So in such cases, if the field is blank/not available, which field will determine the due date of the issue/request?

1 answer

1 accepted

0 votes
Answer accepted

Hello @Yamni_R

Welcome to Atlassian Community!

The due date field is used to define the final target for the resolution of an issue. Although you can add default values to Due dates using a workflow post function, It is not automatically set based on the value of other Jira fields or actions performed in the issue (like the created and updated fields), but it must be manually set with the time you estimate for the current issue resolution.

You can use the due date fields to configure reports and also search for issues that has already breached its due date like described in the documentation below:

Scheduling an issue 

Let us know if you have any questions.

Thanks, @Petter_Gonçalves . So, in a case where the due date is not manually set, that indicates there is no final target for that particular issue. The due date value will be null in this case. Right?

Hello @Yamni_R

Yes, that's correct. If you leave the Due date field empty, it will have a "none" (null) value, meaning the issue does not have a final target to be finished.

Like Yamni_R likes this

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Confluence

What project did you transition or start on Confluence with the shift to remote work?

It’s been great to hear from fellow users over the last few weeks about the best tips and fun moments you’ve had working on Confluence since the transition to working remote. I’d love to keep the c...

124 views 3 7
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you