It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

What will be the load on Jira Service desk by using multiple custom listener and project rules

Hi All,


I am using Jira service desk 3.16 on the server with 8 CPU, 20 GB RAM and 5GB JVM heap size. We are having 27000+ users , 7 projects in the JIRA. Also it is a single node application in Production.

I just want to know If 9 custom listeners  and 22 Project rules are running for all events in project, will my Jira service desk will become slow.

Also, in future those custom listeners and project rules might increase.

Please guide me on this, because before moving those customer listeners and project rules from Development environment to Production, I just want make sure that  Jira Service Desk  will not be in a under heavy load or slow in future.


0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Halp

Halp - Conversational Ticketing Help Desk for internal requests

From the Halp Team Howdy!  👋   We’re Halp, a conversational ticketing help desk for all of your internal requests in Slack (and soon to be MS Teams!). We’re excited to be a par...

101 views 0 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you