We'd like to start using Service desk to support our managed services clients. Each client company has multiple users.
We are wondering if it makes sense to create one Service desk project per client company since we also need the Knowledge base to be specific to their users.
Meaning, the knowledge base articles written for client company A users should not be read by client company B users.
Am I right to assume then that we should setup a Service desk project per client company?
From the Halp Team Howdy! 👋 We’re Halp, a conversational ticketing help desk for all of your internal requests in Slack (and soon to be MS Teams!). We’re excited to be a par...
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