Jira login disappear and return to setup

Today we can't see the login area and we are now at the setup page

does anyone encounter this issue suddenly after you input and create users

and creating everything, on the next day you are at the setup page again and all your data is gone?

thanks for the help jirapage.png

1 answer

HI @Achilles Gasoc,

if the setup appears again, this means that either the contents of your database or your db configuration file (dbconfig.xml in your Jira Home Directory) has gone.

I think, you should check with your server administrators, if something happend, that could have caused this.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published 15 hours ago in Opsgenie

Getting the Most out of Atlassian and Opsgenie Together

We’re excited to invite you to this action-packed webinar where we will demonstrate how to integrate Opsgenie’s powerful alerting and on-call management tools with your entire Atlassian stack. Mar...

19 views 0 0
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you