It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is there a way to activate the JIRA service desk demo?

So my manager and myself are the only ones currently running as administrators on the new service desk that he created, Ive just been introduced very recently so my knowledge is limited.

He got a head start and has already been creating dummy requests and such and apparently its part of a step by step demo/tutorial (I think there are 7 steps).

Every time I look for this on JIRA sites all that pops up is their live demos they display rather than the interactive tutorial. Is this a 1 time thing upon creating a service desk project? Or is it possible for me to start one as well?

Thanks for your time.

1 answer

1 accepted

0 votes
Answer accepted

Hello Stuart,

Welcome to Atlassian Community!

When we add Jira Service Desk to a site, it will show the Demo project with some steps to learn how to use it.

This step by step is visible only in this demo project and it’s not possible to enable on other ones.

On Jira, there are no limits for the number of projects, so you can create a new one and let it closed for you to test, so only you will have access. If you need, I can send you screenshots of the steps we see on the Demo project, so you can follow it on your own project.

There are some new videos on our youtube channel that may also help you learn JSD:

If you have any questions about Service Desk functionalities, please let us know.

Regards,
Angélica

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Trello

Are Atlassian tools a good fit for your marketing team? Find out.

When I got appointed as the Marketing Specialist at TechTime in October 2019, I was introduced to the world of Atlassian. Working in tech, I knew about the tools - but never been exposed to it. At f...

286 views 6 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you